What this service helps people do
Free confidential Quebec telephone service where a nurse assesses a non-urgent health concern and recommends an appropriate next step.
Status and official source
Quebec.ca states that Info-Santé is reached through 811 option 1, operates 24 hours a day, and is not a replacement for 911 or emergency care. Regional exceptions are listed on the official page.
What the official source states
The service scope, eligibility and access instructions are controlled by the official operator and can change. Use the linked Quebec.ca page as the current source of truth.
Questions to verify before use
- Whether the concern is non-urgent
- Regional availability and language access
- What information is optional or requested
- When to call 911 or seek urgent care
What this profile does not establish
Teché does not operate this public service and does not determine eligibility, availability or instructions. Use the linked government source for current information and official directions.
NAVIGATOR RELEVANCE
Who this profile may be useful for
- Quebec patients
- Caregivers and families
- Clinic teams helping people navigate services
These groups describe the profile’s editorial relevance. They are not a list of confirmed provider customers.
IMPLEMENTATION SNAPSHOT
What to confirm before shortlisting
- Languages
- Not established in the reviewed public sources.
- Market and availability
- Not established in the reviewed public sources.
- Deployment model
- Not established in the reviewed public sources.
These fields summarize dated public evidence. Confirm the proposed version, plan, contract and workflow directly with the provider.
CONNECTIONS TO VERIFY
No named integration verified
Teché did not verify a named connection in the reviewed public sources. Ask the provider to confirm the EMR or system, version, data direction, depth, costs, failure handling and audit trail.
