Please do not submit patient records, personal health information, passwords, or other sensitive information through this website or by ordinary email.
Teché Health Services respects your privacy and is committed to handling personal information responsibly. This policy explains what information we collect through techehealthservices.com, why we collect it, how it may be used, and the choices available to you.
This website is intended for business inquiries and educational information. We do not intentionally collect patient records or personal health information through this website.
Who is responsible for your information
Teché Health Services is responsible for the personal information it collects and holds.
Privacy Officer: Uzziel Tamon
Email: [email protected]
Telephone: 514-836-3199
You may contact the Privacy Officer to ask a privacy question, request access or correction, withdraw consent where applicable, or make a complaint.
Information we collect
Depending on how you interact with the website, we may collect:
- contact information such as your name, email address, telephone number, organization, and website;
- information you choose to include in an inquiry, including the service that interests you and your message;
- technical and usage information such as IP address, browser type, device information, pages visited, approximate location, referral source, and interaction data;
- correspondence and records created when we respond to your request or discuss a potential engagement.
How we collect information
We collect information when you submit a website form, contact us by email or telephone, interact with the website and its security or performance technologies, or visit an external service linked from this website.
When you follow an external link, the external service receives information directly from you under its own privacy policy.
Why we use information
We may use personal information to respond to inquiries, understand your organization’s needs, prepare proposals, provide requested consulting services, maintain business records, operate and secure the website, measure website performance, and meet legal, accounting, security, or regulatory obligations.
We will not use personal information for a materially different purpose without obtaining consent when required.
Service providers and external platforms
We use service providers to operate and protect the website and support business communications. These may include website hosting, content delivery and security, WordPress tools, form and email delivery, website performance measurement, and review-display services.
The website currently loads services associated with Cloudflare and Trustindex. It also links to external services such as Substack, LinkedIn, Spotify, and other social platforms. Those organizations handle information according to their own privacy policies.
Some service providers may process or store information outside Quebec or Canada. Before communicating personal information outside Quebec, Teché Health Services will take the steps required by applicable Quebec privacy law, including assessing relevant privacy factors and using appropriate safeguards where required.
Cookies and similar technologies
The website may use essential cookies and similar technologies needed for security, site operation, form functionality, and performance measurement. Non-essential technologies should be activated only with the consent required by applicable law.
You can control cookies through your browser settings. Blocking some technologies may affect how parts of the website work.
When information may be shared
We may share personal information with service providers that need it to perform work for us, with professional advisers when necessary, with your consent, when required or permitted by law, or to protect the security, rights, or property of Teché Health Services or others.
We do not sell personal information.
Retention and protection
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet legal, accounting, contractual, and security requirements. Information that is no longer required is securely destroyed or anonymized in accordance with applicable requirements.
We use reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the information. No website, email system, or electronic transmission is completely secure.
Your rights
Subject to applicable law, you may ask to access personal information we hold about you, correct information that is inaccurate or incomplete, withdraw consent where processing depends on consent, ask questions about how your information is handled, or make a privacy complaint.
To exercise these rights, contact the Privacy Officer. We may need to verify your identity before responding. You may also contact the Commission d’accès à l’information du Québec if you believe your privacy rights have not been respected.
External links
This website contains links to websites and services that Teché Health Services does not control. We are not responsible for their content or privacy practices. Review the privacy policy of an external service before providing personal information.
Changes to this policy
We may update this policy when our practices, services, or legal obligations change. The updated version will be posted on this page with a revised date. If a change materially affects how personal information is handled, we will provide additional notice where required.
