EMR Selection & Transition

Choose your next step around how your clinic works.

An EMR decision reaches beyond the consultation note. Appointments, incoming reports, prescriptions, billing and follow-up responsibilities all need to keep working. Before comparing software, clarify what your team needs to preserve and what needs to improve.

Teché helps Quebec clinics assess their current setup, compare suitable options and prepare a transition when one is needed. Your next step may also be to improve the system you already have.

When this service can help

  • You are opening a clinic or adding clinicians and need clear requirements before meeting suppliers.
  • Your current EMR creates repeated work, unclear follow-ups or difficult handoffs between staff.
  • You are reviewing your supplier, contract or system and need a structured way to compare options.
  • You have chosen a system but need to organize testing, responsibilities and team training.

January 2027: what does your clinic need to prepare?

The Collège des médecins du Québec identifies January 1, 2027 as a key transition date for clinical recordkeeping. This does not mean every clinic must replace its EMR. Start by checking the requirements that apply to your practice and the status of the system you use. Exceptions and transitional provisions require a separate review.

Read the CMQ guidance.

Confirm your exact product and version with your supplier. Consult the official certification information and current product list. A supplier name alone does not establish the status of a particular product or version.

What we review together

Daily clinic processes. How appointments, documentation, incoming results, referrals and follow-ups move between people. Where does someone copy information, wait for a response or keep a separate list? We distinguish a software limitation from a process, ownership or training issue.

People and requirements. What physicians, residents, administrative staff and clinic managers need to do. We separate essential requirements from preferences, including language needs and the responsibilities attached to each task.

Records and connected systems. What records must remain accessible, which tools exchange information, and what the supplier needs to confirm about exports, migration, access and continuity. Technical transfer and validation responsibilities are identified before a change begins.

Costs and supplier commitments. Questions about licences, setup, migration, support, training, contract terms and exit arrangements. We help you document answers and unresolved points. Legal and privacy conclusions remain with the appropriate qualified advisers.

Physician discussing information on a tablet with a patient

How the engagement works

1. Understand the current situation

We agree on the problem, the people to involve and the boundaries of the assessment. Depending on the mandate, this can include discussions with your team, observation of work and a review of existing process documentation. Patient records are not requested through the website contact form.

2. Compare options using your clinic’s tasks

We turn the findings into requirements and supplier questions. Demonstrations should address concrete tasks, not just a list of features. For example: who receives an incoming report, who reviews it, and how does the team know the follow-up is complete? Any example used for testing should be synthetic or appropriately authorized.

3. Prepare a transition, if needed

We help define owners, dependencies, testing steps and training needs. The plan can address access to previous records, supplier migration responsibilities, a go-live checklist and what the clinic will do if an essential task does not work as expected.

4. Support adoption within the agreed scope

Where included in the mandate, Teché can help prepare practical instructions, train the team and organize early issue review. Ongoing support is a separately agreed service, not an automatic maintenance commitment.

What you can receive

Deliverables are agreed before work begins and can include:

  • A current-state process map with the main constraints and unresolved questions.
  • A prioritized requirements list and supplier demonstration checklist.
  • A comparison framework recording the evidence, trade-offs and missing answers.
  • A transition plan with responsibilities, dependencies and acceptance checks.
  • A training plan and a practical list of issues to review after launch.

You can use these documents with your chosen supplier or technical team. Teché provides assessment, planning and agreed adoption support. Software development, hosting, data migration and ongoing technical maintenance are not assumed to be included; their owners and scope must be confirmed separately.

Professional working across a laptop and desktop computer

Questions before we begin

Do we have to change our EMR?

No. The assessment can identify improvements to your current tools and working methods. A replacement should address a defined need, not be the default recommendation.

How long does a mandate take, and what does it cost?

That depends on the number of teams, processes and systems involved, and whether you need an assessment alone or transition support. Scope, deliverables, timing and fees are agreed before work begins.

Does Teché certify compliance?

No. Teché does not certify compliance or replace legal advice. We help organize the questions and evidence needed for your decisions. Your clinic retains responsibility for those decisions, with supplier and qualified-adviser input where required.

Discuss your clinic’s EMR

Tell us which system you use, what is difficult today and whether you have a target date. We can clarify the next useful step before defining a mandate.

Discuss your clinic’s EMR

Please do not include patient information or clinical records.

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