What this product may help with
Patient engagement product for booking, reminders, secure messaging, forms, portal access and clinic communications.
Official evidence and status
The accessible December 2025 Quebec snapshot listed Pomelo by TELUS Health, version 2.x. Current availability and exact contract scope require confirmation.
What the provider states
TELUS describes booking, reminders, encrypted two-way messaging, eForms, portal, mobile check-in, targeted communications and EMR synchronization.
Questions to verify before selection
- Current Quebec availability and supported EMR versions
- Data residency, subprocessors and retention
- Bulk-communication safeguards and accessibility
- Onboarding scope and total cost
What this profile does not establish
Inclusion does not mean that Teché recommends this product, that it fits a specific clinic, or that every version and configuration satisfies all applicable obligations.
