Buyer verificationEditorial profile

What to verify before buying clinic technology

A buyer-side due-diligence guide for clinical, operational, privacy, security and commercial risk.

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Last reviewed2026-08-24Evidence statusSources shown
QuebecReviewed scope EN + FRBilingual pair 2026-08-24Review date No pay-to-rankNeutral organic order

Clinical and operational accountability

Identify who remains responsible for decisions, records, follow-up and patient communication. Test normal work, urgent exceptions, downtime and human override. Document where automation ends and professional judgment begins.

Privacy and information handling

Confirm purpose, necessity, consent, data categories, hosting, cross-border processing, subprocessors, model providers, access, retention, deletion and secondary use. Complete the applicable EFVP for the exact project.

Security and identity

Review authentication, least privilege, role changes, logging, encryption, incident response, vulnerability handling, backups and recovery. Ask how the clinic detects misuse and retrieves evidence after an incident.

Patient and commercial resilience

Test French, English, accessibility, identity, sensitive messages, urgent escalation, caregiver access and alternatives. Check service levels, support, insurance, subcontractor dependence, portability and termination. Assign every open risk to an owner and date.

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