What this service helps people do
Free confidential Quebec telephone service where a nurse assesses a non-urgent health concern and recommends an appropriate next step.
Status and official source
Quebec.ca states that Info-Santé is reached through 811 option 1, operates 24 hours a day, and is not a replacement for 911 or emergency care. Regional exceptions are listed on the official page.
What the official source states
The service scope, eligibility and access instructions are controlled by the official operator and can change. Use the linked Quebec.ca page as the current source of truth.
Questions to verify before use
- Whether the concern is non-urgent
- Regional availability and language access
- What information is optional or requested
- When to call 911 or seek urgent care
What this profile does not establish
Teché does not operate this public service and does not determine eligibility, availability or instructions. Use the linked government source for current information and official directions.
